Refund Policy

At Is Your Thing, your satisfaction is our priority. We take pride in the quality of our products and want you to feel confident in your purchase. Please read our refund policy below to understand your options.

Refunds and Exchanges

Because each item is made to order, we do not offer refunds for change of mind, incorrect sizing, or buyer's remorse. However, we will gladly provide a replacement or refund in the following cases:

Defective or damaged items
Incorrect item received

If your item arrives damaged or you received the wrong design, please contact us within 7 days of delivery with:

Your order number
A clear photo of the item showing the issue

Once approved, we will arrange a replacement or issue a refund to your original method of payment.

Refunds (if applicable)

If you are approved for a refund, a credit will automatically be applied to your credit card or original method of payment. Please allow up to 14 days for refunds to appear.

Cancellations

Since orders are sent to production immediately after they are placed, they cannot be canceled or modified.

Sizing and Fit

Please review our size chart carefully before ordering. Since all shirts are printed to order, we do not offer exchanges or refunds for sizing issues. If you need help choosing a size, feel free to reach out to us before placing your order.

How to Contact Us

If you have any questions or need assistance with your order, please contact us at Support@IsYourThing.com or through our contact form.

Thank you for supporting Is Your Thing.